1. Security Deposit Policy
Security Deposit Only
Only the Security Deposit paid at the start of the trip is eligible for a refund.
2. What is Refunded?
Refundable
- • Security Deposit
- • Excess Payments (if any)
Non-Refundable
- • Base Rental Fare
- • Taxes & Platform Fees
3. Refund Process
1. Vehicle Return
You return the vehicle at the designated location.
2. Inspection
We check for damages, fuel levels, and extra kilometers. Any penalties are deducted from the deposit.
3. Refund Initiated
The remaining balance is refunded to your original payment method.
4. Important Timelines
Please allow 5-7 business days for the amount to reflect in your bank account or original payment source after the vehicle is successfully inspected.